CASE STUDY

A mid-size health plan investigates the ability to integrate with Facets from a single source of truth – reduces data redundancy by 98% across 23K+ products.

 
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OVERVIEW

A mid-size health plan wanted to optimize the benefit plan implementation on the Facets platform.

The following were their key pain points:

  • Significant data redundancy which prevented them from effectively testing and troubleshooting
  • Integration with Salesforce – a lot of the front-end information was captured in the CRM tool that had to be re-keyed
  • SBC, QHP and collateral generation – the manual processes were time consuming and error prone
 
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