Business Analyst

Location: U.S. / Pune, India



The role of the Business Analyst is to activity participate in software development and implementation projects through initiation, analysis, execution and implementation phases. This role will engage with cross-functional business and technology team members through the project lifecycle, developing and documenting business requirements to be used by the software development/delivery teams as well as the basis for test cases utilized by the QA team to ensure that solutions meets the original business requirements. The Business Analyst provides leadership and drive collaboration across disciplines to help delivering solution that meet all the stakeholder needs.


  • Drive the business requirement process including capturing and documenting business requirements and converting these into the foundation for software design and development

  • Serve as a liaison between business users and the development teams to clarify requirements, review recommendations and answer questions
  • Assist the development/delivery teams through design, coding, testing and deployments to ensure any issues are resolved

  • Work with QA Team to develop and refine a master test plan that traces business requirements throughout the development/implementation lifecycle

  • Participate in sprint ceremonies, including stand-ups, planning, reviews, and retrospectives

  • Ensure that all the process and documentation are consistent with industry best practices

  • Define current and Future scenarios including processes, models, use cases, plans and solutions

  • Build consensus among stakeholders to validate and finalize the requirements in the Business Requirements Document

  • Review the product features to ensure that they meet the business requirements

  • Work with development team to ensure requirements are properly translated into technical specifications that meet the business needs


  • BE/B-Tech/MCA or Management degree from a recognized university with good academic track

  • Minimum 6 years of experience as a Business Analyst

  • Should have experience in documentation with Word, Excel, Visio, PowerPoint and other similar tools

  • Able to work with minimum supervision, but, when necessary, consult with the senior management for direction and/or clarity.

  • Strong analytical skills and critical thinking to analyze problems, document needs and communicate these needs to a variety of audience

  • The individual must have a proven ability to understand business requirements in a variety of functional areas and the flexibility to adapt to new and changing information

  • Must be able to self-manage and prioritize daily schedules, work effectively in a collaborative style with internal and external customers, team members, managers and executives

  • Prior experience in implementing any business process management tools like Pega (Product Composer or any of the HC applications), Salesforce, Siebel, Appian, Apptus etc.

  • Domain – Healthcare (Payer or Provider)

Functional Competencies

  • Strong communication skills are essential

  • Must be comfortable working with a variety of users and stakeholders

  • Ability to prioritize and manage many competing priorities and thrive in a fast paced environment.

  • Ability to work in a virtual collaborative environment

  • Should be a good team player

  • Attention to details

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