Product Manager – Benefit Products

Location: Chicago, U.S.



Liaison with Product Management and Development, Sales, Marketing, Participant Support teams and external partners as the Subject Matter Expert (SME).


  • Extensive experience with Commercial – Individual, Small Group and Large Group – Ideally Manager – Products from a healthcare payer.

  • Gather & document business requirements as they pertain to Benefit Plan management.

  • Write Business Requirements Documents and Functional Specifications.

  • Create high-level process flows using the product by studying current business processes and work management.

  • Coordinate with client teams & distributed development teams, especially onshore-offshore model.

  • Work closely with offshore Delivery team towards releases and milestones.

  • Articulate requirements, provide product demos to customers, and create relevant artifacts.

  • An expert level understanding of Healthcare and benefit administration business processes is required.

  • Experience and understanding of Healthcare Reform Act and Health Insurance Exchange Domain is a must.

  • Managing and mentoring Solution leads and business analysts.

  • Ensuring quality on the product features and enhancement deliverables.


  • 5+ years of experience in product management in the Health Insurance and/or software industry.

  • University degree (any field, technical is a plus).

  • Possible travel to client sites, approximately up to 25%.

  • Excellent written and verbal communications skills.

  • Ability to understand and interact with technical and business/sales team members

Functional Competencies

  • Ability to understand and interact with technical and business/sales team members.

  • Ability to understand and define business implications of technical issues.

  • Strong analytical ability, market and customer centric orientation.

  • Strong interpersonal, problem solving and situation analysis skills.

  • Outstanding presentation skills; strong storyboarding, and PowerPoint skills.

  • Project management experience will be an advantage.

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